منابع مشابه
Calls to a home birth helpline: empowerment in childbirth.
In the UK a woman has the right to decide to give birth at home, irrespective of whether she is expecting her first or a subsequent child and of any perceived 'risk' factors. However, the rate of home births in the UK is very low (around 2%), varies widely across the country and many women do not know how to arrange midwifery cover. The Home Birth helpline is a UK-based voluntary organisation o...
متن کاملClosing calls to a cancer helpline: Expressions of caller satisfaction.
OBJECTIVE This study provides an alternative approach to assessing caller satisfaction focussing on how callers express their appreciation of the service provided during the call, as the calls draw to a close. METHODS Conversation analysis is used to analyse 99 calls between callers and cancer specialist nurses on a leading cancer helpline in the UK. RESULTS Caller satisfaction is expressed...
متن کاملPranking with Ranking
We discuss the problem of ranking instances. In our framework each instance is associated with a rank or a rating, which is an integer from 1 to k. Our goal is to find a rank-prediction rule that assigns each instance a rank which is as close as possible to the instance 's true rank. We describe a simple and efficient online algorithm, analyze its performance in the mistake bound model, and pro...
متن کامل[Characteristics of calls by psychiatric patients to an emergency telephone helpline].
The role of the Israeli emergency telephone helpline, ERAN, was investigated by comparative analysis of calls received from 464 patients being treated psychiatrically, with calls received from 3,292 nonpatients during 1994. Findings reveal different patterns for helping relations in the 2 groups: Those being treated psychiatrically on a regular basis called ERAN more frequently, expected emotio...
متن کاملSexual behaviours of clients of sex workers reported within phone calls at HIV/AIDS/STIs Italian Helpline.
BACKGROUND Clients of sex workers represent a relevant target for interventions aimed at the prevention of HIV and sexually transmitted infections (STIs). Within prevention strategies, the AIDS and sexually transmitted infections helpline (Telefono Verde AIDS/ IST, TVA-IST) of National Institute of Health in Italy has provided, since 1987, specific information and counselling interventions. A...
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ژورنال
عنوان ژورنال: Australian Journal of Linguistics
سال: 2016
ISSN: 0726-8602,1469-2996
DOI: 10.1080/07268602.2015.1121532